Belen Martinez
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Recent activity by Belen Martinez-
Candle Care
To ensure the safety, quality, and durability of your candle, please follow the instructions below: Each time you use your candle, be sure to let it burn until the wax on the surface is completely...
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Candle Burn Time
In order to choose your candle, you need to ask yourself a few key questions: What kind of room is this candle to be used in? How big is it? Is it for a particular occasion? In what season are ...
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Damaged Order
We’re sorry that your item has been damaged and are happy to find the best solution for you. Please contact Customer Care with your order number and photos of the item.
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Canceling an Order
If you wish to cancel your order, please contact Customer Care as soon as possible.
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How do I update the Shipping or Billing Address on my order?
The billing address on an order is unable to be updated after the order has been processed. Rest assured, we do not include a receipt within the parcel and it will only be sent to the email entered...
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How do I find my order confirmation?
Your order confirmation will be sent to the email entered at the time of the order within an hour of purchase. If you do not see the confirmation, please try checking your junk, spam or promotions ...
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Locating Orders in your Account
Your current and previous orders can be found under My Orders in your account. If your orders are not appearing, please contact Customer Care for assistance.
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Unsubscribe from our Newsletter
We're very sorry that you no longer wish to receive our Newsletter. To stop receiving emails, you can click the Unsubscribe link found at the bottom of one of the previous emails. If you are not ab...
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Resetting Your Password
Please feel free to reset your password here.
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Updating Account Information
Please go to My Information in your account to edit details such as your name, birthdate, or email address. To edit your shipping/billing address for future purchases, please go to your Address Book.